FLOWD offers water utility metering that the benefits of an Automatic Meter Reading with a secure data collection and management interface, while supporting clients to maintain ownership and control of their network data.
FLOWD software can enhance any smart water metering solution, providing professional water managers with easy digital access to their data, with a user-friendly network management platform.
Water managers can know the status of the water use within their network with our management portal that can encompass unlimited data points.
FLOWD has been specifically engineered to improve demand management, generate network leak and excess use alerts, and streamline billing and maintenance administration.
Customer Portal Access
Water utilities metering can provide better customer services with the MY FLOWD customer portal, enabling customers access to their water use data and excess water use alerts.
FLOWD enhances access to more of the benefits of Automatic Meter Reading (AMR), integrates with existing systems and improves the management of network data.
Our interactive dashboard has been developed specifically by water industry professionals for water industry professionals and includes numerous enhanced features, such as interactive network maps and inbuilt analytics.
FLOWD allows water utilities to own, manage and control their own data and provides better ways to manage that data. FLOWD operates on contemporary, open-source data management technologies to offer enhanced security and functionality.
Network demand management
The District Metered Area (DMA) functionality manages complex networks with scalable and unlimited data points. DMAs can be configured as separate groups within an overall network for management purposes. Parameters can be configured to support demand analysis and management.
Network maps and data display
Flowd displays data in a structured, customisable and user-friendly way. Interactive GPS mapping and network management tools are intuitive and easy to use.
Manage non-revenue network losses
District metering network maps have the ability to monitor water usage across the supply network for a view of non-revenue water loss sections via metering points and virtual meter setups.
Leaks are detected within 24 hours with pin-point accuracy via GPS mapping and reported with automated alarms. Leak and excess use notifications are enabled for network managers via Utility Metering FLOWD and for customers through My FLOWD Customer Portal.
Setting up water leak and excess water use alarm parameters is easier and faster with FLOWD. Automated alarms can be received via SMS and/or email to both network managers and clients.
FLOWD gives water utilities the opportunity to establish new revenue-generating services beyond the edge of their network, enabling additional and value-added services to their customers.
This can incorporate automatic billing to streamline administration and offers scope to provide access to customer data (with customer agreement) to third parties, to offer additional services e.g. insurance discounts.
FLOWD can generate reports quickly with automatic configuration. Our system also incorporates custom reports that can be tailored and exported via CSV or excel and received in your preferred method.
API Data Integration
Flowd accommodates a wide range of restful API end points, providing flexibility in accessing your usage data connecting to your legacy systems.
FLOWD makes it easier to search for and monitor any data collection point. Data points can be coded to match the requirements of any legacy coding system to monitor and manage your network seamlessly and efficiently.
Inbuilt analytics calculate totals, averages and baselines and enable customisable data query functionality and analysis, such as for KPIs. Overlay with ambient temperature is incorporated to easily assess whether increased water use is due to weather conditions or abnormal use.
Use the MY FLOWD customer portal to enhance customer service and provide customers with fingertip access to their water usage data. Offer leak and excess water use alerts to help manage water use and avoid client bill shock or excess water use.
We understand that water utilities have their own carefully managed brands and communications strategies. FLOWD has been developed to cater for ‘white labelling’, so that the service can be branded as an initiative of your utility metering, powered by FLOWD.
Device inventory management is simplified with capacity for complete inventory data on all forms of AMR devices within the network. This data is recorded and mapped to data collection points, locatable with GPS mapping and codable to your legacy systems.
Standard functionality allows network managers to delegate multiple user levels, so teams only see the data they need.
FLOWD enables integration through API of accurate data into legacy billing systems . Integration is customised to meet specific client requirements.
FLOWD offers a cost-effective digital water metering solution.