MY FLOWD
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MY FLOWD

One of the great advantages of FLOWD is helping customers to avoid bill shock. Imagine the potential for water utilities to improve customer service, when their clients get a water leak notification 24 hours after it occurs – rather than three months later, after they get an excess water use bill. It’s possible now, with the advancements readily available in our smart water metering technology.
David Langdon
MD, FLOWD Smart Water Solutions

Customer benefits and advantages of MY FLOWD

MY FLOWD is part of our vision to support utilities and communities to meaningfully engage in the long-term water security for any jurisdiction.

Customer benefits and advantages of the MY FLOWD Customer Portal include:

Data access

MY FLOWD enables utilities to provide customers with fingertip access to their water usage data via any device, and their own secure login to the portal. This lets customers better understand their water use and encourages greater awareness and behavioural patterns to help save water.

Leak detection and alerts

Our user-friendly MY FLOWD is built with the individual water user in mind. It clearly shows when a meter does not go to zero use at any point in a 24-hour period. This usually means that there is an issue, and an alert is generated. This helps avoid costly bills for excess water use or property damage from undetected water leaks.

Billing and account data

MY FLOWD can be integrated with billing and account data. This can be incorporated for utilities wishing to provide customers online access to their account information and billing history.

Better property management

Property owners, property managers, body corporate managers, real estate agents and tenants can all access water consumption data and leak alerts. In strata-title complexes, split billing may be enabled based on water usage, not equal share, for a fairer and more equitable approach to billing administration.

Customer configuration

MY FLOWD customers can also configure their own parameters when it comes to excess and abnormal water use alerts. This enables any water user to establish their own notifications, specific to their circumstances, to help better conserve water and manage their water costs.

Saving water, reducing costs

The MY FLOWD Customer Portal benefits your customers by helping them conserve water and save on their water bills. For water utility managers, this supports better customer service and customer relations.

Advantages of using MY FLOWD

 

 

FLOWD offers a cost-effective digital water metering solution.   

Flowd smart water solutions logo

Improved customer relations

Please contact us today for a demonstration of the benefits of the MY FLOWD Customer Portal in improving customer services and customer relationships for water utilities.

Flowd smart water solutions logo

Cost savings

Automated water leak and excess water use alerts for individual residents will directly save water utilities’ money and administrative time, when it comes to reducing Concealed Leak Allowance customer rebates.

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Brand and key message consistency

FLOWD’s standard white labelling capacity extends to the MY FLOWD Customer Portal. MY FLOWD can be presented seamlessly in line with your overall brand and key message requirements, and is adaptable to change at any time.

Contact us today

 

For a complimentary, no-obligation demonstration of how MY FLOWD can benefit you.

 

Get in touch now!